Returns & Refunds
At Russoro, customer satisfaction is our priority. If you’re not completely happy with your purchase, we’ve made the return process simple:
Returns
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You may return items within 7 days of delivery.
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Products must be unused, unworn, and in their original packaging.
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To start a return, please contact us through our Contact Us page with your order number.
Refunds
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Once we receive and inspect your returned item, we’ll notify you about the status of your refund.
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Approved refunds will be processed back to your original payment method within 5–10 business days.
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Shipping fees are non-refundable.
Exchanges
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If you received a defective or incorrect item, we will provide a free replacement.
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Exchanges for other products (size, design, etc.) are subject to availability.