Returns & Refunds

At Russoro, customer satisfaction is our priority. If you’re not completely happy with your purchase, we’ve made the return process simple:

Returns

  • You may return items within 7 days of delivery.

  • Products must be unused, unworn, and in their original packaging.

  • To start a return, please contact us through our Contact Us page with your order number.

Refunds

  • Once we receive and inspect your returned item, we’ll notify you about the status of your refund.

  • Approved refunds will be processed back to your original payment method within 5–10 business days.

  • Shipping fees are non-refundable.

Exchanges

  • If you received a defective or incorrect item, we will provide a free replacement.

  • Exchanges for other products (size, design, etc.) are subject to availability.